The Jay Group understands that our business is constantly changing. And so are our customers’ businesses. We have to apply what we learn today to the problems we face tomorrow.
At The Jay Group, we strive to continually educate and upgrade our staff at every level. We’ve built extensive training facilities in our corporate headquarters − Jay University − and classes are taught to new and veteran employees alike using our efficient and effective training program, JayLINC. Through this commitment to ongoing education, The Jay Group is able to offer our clients subject matter experts in all areas of specialization and at all levels of program operations.
We constantly look to our industry peers for shared insight into today’s problems and tomorrow’s solutions. We are members of the industry’s leading associations, and are involved in committees and participate in panel discussions regularly; all in an effort to increase our skills and improve our service.
Associations of which we are members include the following:
Women's Business Enterprise National Council (WBENC) – The Women's Business Enterprise National Council (WBENC) is the nation's leading advocate of women-owned businesses as suppliers to America's corporations. The Jay Group has been a certified Women's Business Enterprise since 2000 and is active in the WBENC organization.
Electronic Retailing Association - Representing a more-than $300-billion
market, the Electronic Retailing Association (ERA) is the only trade
association that represents the global leaders of the
direct-to-consumer marketplace—companies which use the power of direct
response to sell goods and services on television, online and on radio. 
Council of Supply Chain Management Professionals (CSCMP) - The Council of Supply Chain Management Professionals (CSCMP) exits to provide opportunities for supply chain professionals to communicate in order to develop and improve their supply chain management skills. Membership provides The Jay Group Leadership education, networking, research, andcommunication supporting our distribution services.
Warehousing Education and Research Council (WERC) - The Warehousing Education and Research Council (WERC) offers resources that help distribution professionals stay at the leading edge including educational events, performance metrics for benchmarking, practical research, expert insights and peer-to-peer knowledge exchange.
American Society for Quality (ASQ) - The American Society for Quality (ASQ) is the world's leading membership organization devoted to quality. Membership provides the knowledge, tools, expertise, and resources needed to maintain the highest quality. 
Society of Consumer Affairs Professionals (SOCAP) – The mission of SOCAP International is to advance customer care through education and networking. SOCAP members bring valuable consumer feedback and insight into the corporation for strategic use in the development of new products and services and the revision of existing ones.
In-Store Marketing Institute – The In-Store Marketing Institute serves brand marketers, retailers, agencies and manufacturers worldwide with information and educational events focused on improving retail marketing strategy.
Promotional Marketing Association (PMA) – PMA represents the interests of marketers, retailers, agencies, suppliers and academics. Its goal is to foster a better understanding of how promotion builds brand equity through its integration into the overall marketing process.
F. Curtis Barry & Company (FCB) – FCB is among the most well-known names in contact center and fulfillment consulting. For over 10 years, The Jay Group has partnered with FCB, exploring the latest trends and best-of-class practices.
Contract Packaging Association (CPA) - CPA is made up of the leading contract packaging firms and associated businesses. CPA strives to promote knowledge and standards across the facets of the contract packaging industry.