The Jay Group fulfills orders today from our state of the art facility located in Lancaster County, PA. Our facility has approximately 250,000 square feet of warehouse space, and is FDA and DEA registered, as we have several major clients in the food & beverage and pharmaceutical industries. Additionally, our Lancaster facility as well as a facility in Elizabethtown, contain a contact center, which enables us to provide complete customer service support for those orders we receive and fulfill. We offer the flexibility and ability for customization based on seasonality and your unique product mix, which is a necessity in today’s dynamic economy. With a four story quick pick-module designed for small parcel shipments, as well as bulk space for palletized and LTL shipments; we can handle any variety of order fulfillment scenarios. Whether your orders ship by the carton or by the truckload, The Jay Group is the right fulfillment center for your business.
Our team, facilities, and systems are all designed to service both business to consumer and business to business orders. We pick, pack, and ship products and literature directly to consumers (B2C) as well as sales and marketing literature, samples, and displays to both a company’s own sales staff and their distributor/broker sales teams (B2B).
We support many industry leading companies across the full array of channels to the market: direct to consumer marketing, one step retail through club stores and big boxes, two step retail through distributors; catalogs, eCommerce Fulfillment, and social media.
While fulfilling orders is at the heart of what we do, we offer a complete end to end solution…from receiving orders through post sale customer services, including reverse logistics.
Through a JayCommerce online storefront, we can cost effectively receive your customers’ orders and help you cross sell and upsell related products. Our JayCommerce storefronts are fully integrated with our Order Management System and state of the art Warehouse Management System to insure that we accurately fill and ship your orders on time and provide you with the necessary reports to enable you to run your business. Our systems are PCI-DSS certified to ensure the safe handling of your customers’ confidential credit card information.
Outsourcing parts of your marketing process is a significant decision that is not taken lightly. Trusting your brand to someone else is a commitment not given easily. Finding truly trusted partners is not easy and it’s time consuming. With the Jay Group, you’re in the right place to find all the answers to your 3PL, fulfillment, contact center, and promotions support needs.
The Jay Group has been fulfilling relationships since its inception, nearly 50 years ago, in 1965. By transparently fulfilling your orders, we help you fulfill the relationships that you have with both your external and internal customers. While fulfilling orders is at the heart of what we do, we offer a complete end to end solution…from receiving orders through post sale customer services, including reverse logistics.