The Jay Group has been building lasting relationships and fulfilling promises since its inception in 1965. By transparently fulfilling your orders, our fulfillment company helps you fulfill the relationships that you have with your customers. With our fast, accurate fulfillment services, we strive to maintain the reputation on which your business was built. We regularly update our fulfillment services to stay on the forefront of emerging technologies and trends, allowing you and your customers to take advantage of the latest advances. Your clients will love the speed and accuracy of our services, and you’ll love the ease and cost savings our services provide. We are constantly upgrading our services to keep pace with emerging technologies, providing you the advantage of the latest advances in fulfillment solutions.
We support many industry leading companies across the full array of channels to the market: direct to consumer marketing, one step retail through club stores and big boxes, two step retail through distributors; catalogs, eCommerce, and social media. Our breadth of marketing and logistical expertise spans across various channels, both traditional and emerging, helping you take your services and marketing message to your target audience. This not only ensures visibility for your business, but also enables you to effectively cater to the needs of your customers.
Through a JayCommerce online storefront, we can cost effectively receive your customers’ orders and help you cross sell and upsell related products. Our JayCommerce storefronts are fully integrated with our Order Management System and state of the art Warehouse Management System to insure that we accurately fill and ship your orders on time and provide you with the necessary reports to enable you to run your business. As new fulfillment technologies evolve, The Jay Group works to stay on the leading edge, providing you with the latest and best services available.
This completely integrated, end to end solution can be augmented with the other value added services we offer in support of your promotional plans. Our third-party fulfillment services can be customized to suit your specific business goals and needs. These services include:
- Contact Center for customer service, with a dedicated network of over 300 domestic agent seats, our contact center provides answers to your customers before, during, and after the sale.
- Contract packaging for specific promotional offers or differentiation by marketing channel
- Promotions processing for sweepstakes, customer loyalty programs, sales incentives
- Print solutions for your commercial, digital, print on demand, and personalized print requirements
- Procurement of promotional products, marketing collateral including displays, and transportation services
A trusted business partner is key to surviving and staying ahead of competition in turbulent business environments. With the Jay Group, you’ll find the answers to your 3PL warehousing and distribution, fulfillment, contact center, and promotions support needs, all under one roof and in the most cost-efficient way possible.