Fulfillment Warehouse

Third-Party Fulfillment

Fulfillment Worker

Not every company can or wants to support its own fulfillment operations. It can be expensive, time-consuming, and it may not be one of your company’s core capabilities. Enter The Jay Group. Fulfillment has been the backbone of our suite of services since our business began in 1965. We have over 45 years of experience in fulfilling a variety of products, literature, and marketing collateral in both the direct to consumer (D2C) and business to business (B2B) environments. By partnering with the Jay Group for your third-party fulfillment needs, you can focus on what you do best, and let us handle the rest.

With our state of the art facility in Lancaster, PA, we can provide the right solution for your fulfillment needs. No matter whether your orders leave by the envelope, by the carton, or by the pallet; the Jay Group will pick, pack, and ship them correctly, quickly, and at a cost-savings to your bottom line. With the Jay Group, you know your orders are in the right place.

The backbone of our high performance warehousing and fulfillment operation is our Manhattan Associates Warehouse Management System (WMS). With this system, our team of fulfillment specialists can continuously monitor our order volumes and utilize the most efficient method for fulfilling all orders in the pipeline. Our WMS provides unrivaled inventory and order accuracy through Radio Frequency (RF) scanning of barcodes attached to both the individual inventory items and their inventory locations. We know precisely where every unit of inventory is located within our warehouse at any given time. Additionally, each order is picked using an RF scanner, making sure every order we fulfill is picked accurately. In fact, our order accuracy rate is 99.5%. Our inventory accuracy, through the combination of WMS and our meticulous cycle counting and physical inventories, is also 99.5%.

Our fulfillment solutions are only one part of our integrated suite of third-party logistics (3PL) services. We can act as your strategic partner for just one portion of your go to market process, or provide a complete end to end solution that makes going to market faster, simpler and more cost effective. Getting your products out the door is only one piece of the puzzle. We can start at the beginning of your supply chain and assist you with inventory management and demand planning. Through our Contact Center, we enhance your customers’ brand experience by offering top-notch customer support. We strive to take care of your staff and your customers even after their orders leave our building.

The next time you’re in the market for fulfillment services, or are looking to refocus on your core capabilities, look to the Jay Group. Third-party fulfillment is what we do, and we do it extremely well.