Your One-Stop Shop

for Direct-to-Consumer


For the past 50 years The Jay Group has earned a reputation of excellence by supporting the Direct Response Industry. Let us show you how we can make your direct to consumer programs more successful using our turnkey Customer Service, Sales, and Fulfillment Solutions. We understand your commitment to Lifetime Value for your customer and driving a successful ROI and we can help you achieve these goals. Our team of customer care experts specialize in delivering a balanced solution that ensures your customers receive the highest level of service resulting in their ultimate satisfaction while simultaneously delivering against your business growth and sales goals.
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The Ultimate Win-Win Scenario

Your customers will love the speed and accuracy of our services and you’ll love the ease and cost savings we can provide so you can focus on what you do best – running and growing your business. From our Pennsylvania headquarters we reach 55% of the US population in 2 days or less by ground services and we’re conveniently located near east coast ports and metropolitan centers of commerce and industry making it easy for your goods to reach us quickly and cost-effectively.

Contact us today to learn how our team of experts can manage your customer support and order fulfillment and tailor our programs to meet your unique business needs. We'll help you improve customer satisfaction and your profitability with our best-in-class direct-to-consumer capabilities.