Today’s customers expect prompt email responses, making your turn-around time crucial to meeting their demands.
Let The Jay Group manage your customer’s inquiries to ensure appropriate, on-time, and accurate responses. A current client of The Jay Group enjoys an average turn-around time of under 20 minutes for emails.
Our multichannel queue assures that your customers’ emails are answered quickly.
Template responses to your most common questions drastically reduce service costs.
Pull reports in real time through our interactive client portal.