Since 1965, The Jay Group has been a leading outsourced fulfillment center providing services for manufacturers, marketers, and merchants of the food & beverage, consumer goods, ecommerce, building supply, medical and healthcare product, nutraceutical, health and beauty, supplement, and pharmaceutical industries.
Next Generation Fulfillment:
Today, through ongoing investments in cutting edge technology, supplier relationships, infrastructure, and people, The Jay Group provides superior end-to-end supply chain solutions that significantly reduce costs for major B2B and B2C marketers, manufacturers, omnichannel, and ecommerce retailers. As a certified woman-owned, family run business with over 50 years of experience, we take our commitments personally and consistently exceed expectations.
The Best Facilities & Location:
Fulfillment and contract packaging services are performed in FDA registered and climate controlled facilities. In addition, products shipped from The Jay Group’s East Coast fulfillment centers, strategically located in Lancaster, PA, can reach more than 77% of the US in 3 days (ground shipping).
Leave the HAZMAT to The Jay Group:
The Jay Group has extensive experience safely storing, handling, packaging, and shipping HAZMAT products like lithium ion batteries and aerosols like those found in cosmetics and hair care products. The Jay Group also partners with leading packaging design and component manufacturers to increase efficiencies and provide a well-designed display product.
Customer Care Services:
In addition to fulfillment center services, The Jay Group’s Contact Center provides 24/7/365 outsourced customer care solutions for brands that increase customer satisfaction, loyalty, and ultimately sales. Experienced agents meet the highest quality control standards when managing orders, resolving issues, and providing technical support to consumers. The Contact Center also utilizes the latest multichannel technology to offer the best service through each customer’s preferred platform (email, chat, text, and social media).
Customized Solutions Deliver Results:
By offering all aspects of fulfillment, customer care, and integrated support services, The Jay Group creates effective and cost efficient solutions to exceed client’s operational and customer satisfaction goals.
Fulfillment & Specialty Packaging Services Include:
Custom Designed Fulfillment Strategies
Real-time Reporting and Analytics Platform
Easy Integrations with Shopify, WooCommerce, and more!
Inventory Management Services
Complete Order Management
Secured Storage for High Value Inventory
Quality Control Services
FDA Registered Fulfillment Facilities
Temperature Controlled Storage
Warehousing and Distribution Services
Wholesale and Retail Distribution (B2B Support Services)
Lot Controlled Distribution
Same Day Shipping
Custom Branded Packing Slips
The Jay Group delivers inventory management, order processing, and on-time shipping services with the highest level of accuracy.
Integrations with the latest WMS, OMS, and BI systems support real-time, data-based decisions.
Your product can reach more than 78% of the US in 3 days (ground shipping) from Lancaster, PA, the The Jay Group’s strategically located East Coast facility.