Since 1965, The Jay Group has been a leading provider of outsourced fulfillment services for manufacturers, marketers, and merchants of the food & beverage, consumer goods, building products, nutraceutical, supplement, and pharmaceutical industries.
Today, through ongoing investments in cutting edge technology, supplier relationships, infrastructure, and people, The Jay Group provides superior end-to-end supply chain solutions that significantly reduce costs for major B2B and B2C marketers, manufacturers, omnichannel, and ecommerce retailers. As a family run business with over 50 years of experience, we take our commitments personally and consistently exceed expectations.
In addition to fulfillment services, The Jay Group’s Contact Center provides 24/7/365 outsourced customer care solutions for brands that increase customer satisfaction, loyalty, and ultimately sales. Experienced agents meet the highest quality control standards when managing orders, resolving issues, and providing technical support to consumers. The Contact Center also utilizes the latest multichannel technology to offer the best service through each customer’s preferred platform (email, chat, text, and social media).
By offering all aspects of fulfillment, customer care, and integrated support services, The Jay Group creates effective and cost efficient solutions to exceed client’s operational and customer satisfaction goals.
Fulfillment & Specialty Packaging Services Include:
Custom Designed Fulfillment Strategies
Real-time Reporting and Analytics Platform
Easy Integrations with Shopify, WooCommerce, and more!
Inventory Management Services
Complete Order Management
Secured Storage for High Value Inventory
Quality Control Services
FDA Registered Facilities
Temperature Controlled Storage
Warehousing and Distribution Services
Wholesale and Retail Distribution (B2B Support Services)
Lot Controlled Distribution
Same Day Shipping
Custom Branded Packing Slips
The Jay Group delivers inventory management, order processing, and on-time shipping services with the highest level of accuracy.
Integrations with the latest WMS, OMS, and BI systems support real-time, data-based decisions.
Your product can reach more than 77% of the US in 3 days (ground shipping) from the The Jay Group’s strategically located Mid-Atlantic, Lancaster, PA facility.