Reverse Logistics

Jay Group is your Returns Processor:

Jay Group is experienced in processing refurbishment and re-manufacturing returns directly from retailers, distributors, and consumers. In support of its clients, Jay Group’s service supply chain team can create custom refurbishment and re-manufacturing processes or review established guidelines for opportunities to increase efficiency and reduce costs.

Jay Group returns processing, reverse logistics, refurbishment, repair, and re-manufacturing services:

  • Product Returns Management
  • Warranty Program Management (in-warranty and out-of-warranty programs)
  • Recall Management
  • Product Audit, Test, Triage, and Return-to-Vendor (RTV) Management
  • Configuration, Software Restoration and Advanced Product Replacement
  • Refurbishing, Re-manufacturing, Re-Kitting and Shipment
  • Product Re-marketing and Value Recovery
  • Restocking and Inventory Management
  • Green Logistics Programs
  • Product Recycling and Disposal

The Jay Group Reverse Logistics Lancaster, PA

Both Companies and their Customers Benefit from Reverse Logistics:

Outsourcing reverse logistics including returns processing, refurbishment, repair, and re-manufacturing services helps manufacturers, technology users, service providers, retailers, and logistics professionals reduce operating costs and eliminate high levels of waste by extending the useful life of products.

Companies that offer reverse logistics programs help customers maximize the built-in value of their equipment by:

  • Ensuring maximum productivity and performance
  • Increasing reliability and equipment up time
  • Ensuring cost-effective performance
  • Providing a like-new warranty
  • Increasing the customer’s return on their investment
  • Providing the customer with a variety of repair options to meet their service needs
  • Providing the customer with a higher resale value
  • Providing the lowest total owning and operating life cycle costs

Benefits of Partnering with Jay Group

Increased Product Value

Refurbishment, repair, and re-manufacturing services maximizes built-in value of equipment

Reduce Costs

Outsourcing reverse logistic services allows for scalability based on seasonality of business needs.

Decrease Waste

Reduce your company’s environmental impact with Green Logistics Programs

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Our Clients Include Top Brands

The Jay Group is proud to provide custom omnichannel distribution, ecommerce order fulfillment, subscription logistics, contract packaging, and reverse logistics solutions to support top brands.

  • Lockheed Martin Logo
  • CertainTeed Logo
  • welltold