Kitting and fulfillment are a huge part of running a subscription or box of the month business. Basically, this process brings an online product into reality: gathering contents and packaging materials and boxes, then putting it all together. Subscription e-commerce brands must make the decision to manage the process internally or to outsource to a third-party logistics provider.
With more than 54 years of experience providing complete product kitting, assembly, and fulfillment services Jay Group has integrated efficiencies that save money at every stage of the process. In addition, Jay Group’s best in class processes allow for cost-effective flexibility to scale (up and down) based on demand. Clients also access incredible shipping options and freight rate discounts due to Jay Group’s negotiated freight rates with major and regional carriers like FedEx, UPS, DHL, and USPS.
Outsourcing kitting and fulfillment services allow e-commerce brands to focus on growing their subscriber base. Utilizing best in class warehouse management systems Jay Group provides clients with easy e-commerce platform integrations, accurate executions across inventory, labor, and space, and automated compliance with regulations and standards.
Because Jay Group provides superior fulfillment results including on-time shipping and inventory accuracy rates of 99.9% orders from client e-commerce sites are delivered to their customer’s hands seamlessly- accurately and on-time.
Jay Group’s kitting fulfillment services can create simple kits, where a few items are placed in a package, or complex kits that include several components to be placed in custom die-cut boxes with trays, custom inserts, wafer seals, custom wrapping, and more. The kitting services team at Jay Group can assist in the creation of a branded unboxing experience.
For simple or complex kits, Jay Group’s systems identify the most effective process to receive components, assemble the kits, and then fulfill the kits to a distribution list. Kits can be developed for both on-demand kitting and pre-assembly for the creation of in-house stock items. Pre-assembled kits are inventoried and stored, awaiting pick and pack order processing.
Jay Group understands the importance of a conversation. As a family-owned and operated logistics firm since 1965, Jay Group has built its reputation on personal service. At Jay Group, you’ll work directly with our experienced executive team, experienced e-commerce and direct to consumer (D2C) subscription fulfillment services providers committed to delivering the best customer experience to your consumers. No matter what your volume, every order goes out quickly and error-free.
WE provide transparency to all fulfillment activities from inventory levels to order level detail such as tracking and freight costs. Quick and easy integrations with most major e-commerce shopping carts are supported by Jay Group’s experienced IT team.
Jay Group’s commitment to providing exceptional customer experience does not end when the product is delivered! Online merchants know that returns and reverse logistics are a natural part of operating an e-commerce business. They also understand that a product return is an opportunity to take a lost sale and turn it into an exceptional customer experience. Jay Group will customize a returns processing service plan to support your site’s return policy.
By offering all aspects of fulfillment, kitting, and integrated support services, Jay Group creates effective and cost-efficient solutions to exceed the client’s operational and customer satisfaction goals.
Ensuring accurate and cost effective fulfillment, Jay Group’s automated conveyor system allows for the processing of over 40,000 packages per day.
Strategically located in Lancaster, PA, Jay Group offers one day ground delivery to 24% of the U.S.
Negotiated freight rates with FedEx, UPS, DHL, and USPS means tremendous savings to clients.
The Jay Group is proud to provide custom omnichannel distribution, ecommerce order fulfillment, subscription logistics, contract packaging, and reverse logistics solutions to support top brands.