Subscription / Continuity

An Industry Leading Subscription Fulfillment Center

Kitting and fulfillment is a huge part of running a subscription or box of the month business. Basically, this process brings an online product into reality: gathering contents and packaging materials and boxes, then putting it all together. Subscription ecommerce brands must make the decision to manage the process internally or to outsource to a third party logistics provider.

Benefits of Outsourcing Kitting and Fulfillment for Subscription Boxes

  • Cost Savings
    With more than 54 years of experience providing complete product kitting, assembly, and fulfillment services The Jay Group has integrated efficiencies that save money at every stage of the process. In addition, The Jay Group’s best in class processes allow for cost effective flexibility to scale (up and down) based on demand. Clients also access incredible shipping options and freight rate discounts due to The Jay Group’s negotiated freight rates with major and regional carriers like FedEx, UPS, DHL, and USPS.
  • Time Savings
    Outsourcing kitting and fulfillment services allow ecommerce brands to focus on growing their subscriber base. Utilizing best in class warehouse management systems The Jay Group provides clients with easy ecommerce platform integrations, accurate executions across inventory, labor, and space, and automated compliance with regulations and standards.
  • Increased Customer Satisfaction
    Because The Jay Group provides superior fulfillment results including on-time shipping and inventory accuracy rates of 99.9% orders from client ecommerce sites are delivered to their customer’s hands seamlessly- accurately and on-time.

Kitting and Subscription Fulfillment at The Jay Group

The Jay Group’s kitting fulfillment services can create simple kits, where a few items are placed in a package, or complex kits that include several components to be placed in custom die-cut boxes with trays, custom inserts, wafer seals, custom wrapping, and more. The kitting services team at The Jay Group can assist in the creation of a branded unboxing experience.

For simple or complex kits, The Jay Group’s systems identify the most effective process to receive components, assemble the kits, and then fulfill the kits to a distribution list. Kits can be developed for both on-demand kitting and pre-assembly for the creation of in-house stock items. Pre-assembled kits are inventoried and stored, awaiting pick and pack order processing.

Personal Brand Support
The Jay Group understands the importance of a conversation. As a family-owned and operated logistics firm since 1965, The Jay Group has built its reputation on personal service. At The Jay Group, you’ll work directly with our experienced executive team, experienced ecommerce and direct to consumer (D2C) subscription fulfillment services providers committed to delivering the best customer experience to your consumers. No matter what your volume, every order goes out quickly and error free.

The Jay Group’s Business Intelligence Client Access Portal provides transparency to all fulfillment activities from inventory levels to order level detail such as tracking and freight costs. Quick and easy integrations with most major ecommerce shopping carts are supported by The Jay Group’s experienced IT team.

Returns Processing & Reverse Logistics
The Jay Group’s commitment to providing exceptional customer experience does not end when the product is delivered! Online merchants know that returns and reverse logistics are a natural part of operating an ecommerce business.  They also understand that a product return is an opportunity to take a lost sale and turn it into an exceptional customer experience.  The Jay Group will customize a returns processing service plan to support your site’s return policy.

Customized Solutions Deliver Results
By offering all aspects of fulfillment, kitting, and integrated support services, The Jay Group creates effective and cost efficient solutions to exceed client’s operational and customer satisfaction goals.

 

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Benefits of Partnering with The Jay Group

Automation

Ensuring accurate and cost effective fulfillment, The Jay Group’s automated conveyor system allows for the processing of over 40,000 packages per day.

Location

Strategically located in Lancaster, PA, The Jay Group offers one day ground delivery to 24% of the U.S.

Negotiated Freight Rates

Negotiated freight rates with FedEx, UPS, DHL, and USPS means tremendous savings to clients.

Connect with one of our Inside Fulfillment Experts for a FREE quote and freight savings analysis.
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Our Clients Include Top Brands

The Jay Group is proud to provide custom omnichannel distribution, ecommerce order fulfillment, subscription logistics, contract packaging, and reverse logistics solutions to support top brands.

  • Lockheed Martin Logo
  • CertainTeed Logo
  • welltold