An experienced provider of nutraceutical and supplement fulfillment services, The Jay Group ships thousands of health-related products each week. By working closely with brands to develop custom logistics solutions The Jay Group helps health and wellness product manufacturers reduce supply chain costs, maximize efficiencies, and increase customer satisfaction. The Jay Group’s experience, best-in-class processes, and equipment enable them to easily scale according to demand while still delivering industry-leading order fulfillment accuracy rates of over 99.9%. Customers appreciate the fast order processing, accurate picking, and reliable delivery they receive.
The Jay Group offers end to end supply chain management and solutions to optimize operational efficiencies and make nutraceutical fulfillment fast, easy, and affordable for online sellers. Leading nutraceutical and supplement manufacturers trust The Jay Group to deliver the highest quality control services from their FDA registered and climate controlled facilities. Products shipped from these Mid-Atlantic facilities, strategically located in Lancaster, PA, can reach more than 77% of the US in 3 days (ground shipping).
The Jay Group also offers a comprehensive range of shipping options to achieve the optimum balance of speed and cost efficiency. As a certified USPS shipping company, The Jay Group also provides FedEx, UPS, USPS, DHL, and LTL (ABF & New Penn Motor Express) freight options through a variety of carriers.
The Jay Group is proud to work with manufacturers of:
To help clients further reduce costs (both processing and transportation) and time to market, The Jay Group also offers contract packing services like co-branding, co-packing, re-packing point of purchase (POP) /point of sale (POS) display design and build, display reconfiguration, kitting, collation, shrink wrapping, banding, labeling and over-labeling, retail cartoning, light assembly, and quality control inspection and re-work services.
In addition to fulfillment and specialty packaging services, The Jay Group’s Contact Center provides 24/7/365 outsourced customer care solutions for brands that increase customer satisfaction, loyalty, and ultimately sales. Experienced agents meet the highest quality control standards when managing orders, resolving issues, and providing technical support to consumers. The Contact Center also utilizes the latest multichannel technology to offer the best service through each customer’s preferred platform (email, chat, text, and social media).
Fulfillment & Specialty Packaging Services Include:
Custom Designed Fulfillment Strategies
Real-time Reporting and Analytics Platform
Easy Integration with Shopify, WooCommerce, and more!
Amazon Support for Vendor and Seller Central
Inventory Valuation and Management Services (LIFO, FIFO, or FEFO)
Expiration Date Tracking
Lot Code Tracking
Complete Order Management
Secured Storage for High Value Inventory
Quality Control Services
FDA Registered Facilities
Temperature Controlled Storage
Warehousing and Distribution Services
Wholesale and Retail Distribution (B2B Support Services)
Lot Controlled Distribution
Same Day Shipping
Custom Branded Packing Slips