About Us
Tired of Feeling Like Just Another Brown Box?
Meet your new fulfillment partner.
At Jay Group, we see your business for what it is—a unique brand with big ambitions. Our mission is to make your life easier, one order at a time. And we don’t stop at “shipped.” We touch every part of your consumers’ shopping experience, from increasing conversions on your website to final delivery and returns.
As a family-run business with over 50 years of experience, we understand what it takes to connect businesses with their customers. Founded in 1965 by the late Jay Chryst, our company is led by his daughter Dana Chryst, CEO, and her son Blake Dudek, President and COO. Together with their team, they carry our legacy of service, innovation, and client success.
What We Offer:
- Omni-channel Order Fulfillment (B2B & B2C)
- Customized Unboxing Experiences
- Personalization
- Value Added Services – Kitting, Bundling, Amazon Prep, Quality Inspections, Retail Display Assembly and Packout
- Transportation Management and Order Routing
- Reverse Logistics and Returns Rework
- Dedicated Account Management
Use just one service or combine them all—it’s that easy.
Facilities That Work for You
Strategically located for your success.
We have two FDA-registered and temperature-controlled facilities in Lancaster, Pennsylvania. We also have a third location in Reno, Nevada, totaling over 500,000 square feet. With operations on both coasts, we guarantee faster delivery times and cheaper costs.
Technology to Simplify Your Life
Why guess when you can know?
Our Manhattan Associates Warehouse Management System streamlines fulfillment across multiple channels and adapts as your business grows. In addition, our Business Intelligence software helps you manage inventory and visualize your data in real-time, putting you in control.
Adding Value That Your Customers Notice
Packaging that wows.
You’re not just shipping a product—you’re delivering an experience. From specialty packaging, custom kitting, shrink wrapping, and beyond, we make sure your orders leave a lasting impression.
A Fulfillment Partner That Gets You
With Jay Group, you’re never just a number.
We bring enterprise-level services with boutique-level care, offering personalized solutions for brands of all sizes. From digitally-native to global icons, we can provide the services and execution you need to be world-class.
Why Trust Jay Group?
- Proud member of the Inc. 5000 list of fastest-growing companies (2021).
- ISO-27001-certified, demonstrating our commitment to data security.
- FDA-registered facilities, allowing us to deliver high-quality control services.
- Our core values come first.
Jay Group’s Core Values
Make it Possible: We happily and skillfully remove barriers to success for our clients and employees.
Always in Beta: We have a relentless drive to innovate, simplify, and continually improve.
We Win Together: We recognize that our success depends on our collective genius and that we succeed when our clients succeed.
Built on Trust: We live our legacy of being open, honest, ethical, and genuine.