What Sets Jay Group's Omnichannel Fulfillment Apart
Jay Group runs omnichannel fulfillment as a single operation across facilities we own and operate in the East, West, and central U.S. — Lancaster and Mountville, Pennsylvania; Reno, Nevada; and Houston, Texas. That footprint spans 770,000-plus square feet and puts more than 90% of the country within two-day ground shipping. Because every channel draws from the same inventory pool, we can route an order down whatever path makes sense: warehouse-to-customer for a DTC order, warehouse-to-store for a retail replenishment, store-to-customer when that’s faster, or customer-to-warehouse for a return. Seven days a week, so orders keep moving on the weekend a competitor’s floor sits idle.
One inventory pool across every channel
We support e-commerce and direct sales, wholesale and B2B, marketplace, retail distribution, and subscription/continuity from the same physical stock. When a unit sells, it’s decremented everywhere at once, so your available-to-sell stays honest across Shopify, Amazon, your website, and the wholesale orders coming through EDI. No stranded inventory reserved for one channel while another goes out of stock.
Wholesale, retail, and EDI without the chargebacks
Selling into retailers means living by their rules — labeling, routing, ASNs, and tight delivery windows. Jay Group handles retail and wholesale routing with order management built for consolidated shipping and vendor management, so freight is combined intelligently and compliance is handled before a chargeback can happen. We also run in-store marketing materials fulfillment and contract design services for the physical side of a retail program, not just the pick-and-pack.