Medical and Healthcare Products

Your 3PL for Healthcare Product Fulfillment & Packaging:

As an industry leading third party logistics (3PL) provider, The Jay Group operates as a natural extension of your operation. Clients utilize The Jay Group’s high-tech fulfillment center and packaging and kitting services to successfully bring new innovations to new markets everywhere.

Fulfillment Technology:

The Jay Group uses the same technology found at the world’s largest 3PL centers. After all, delivering the best healthcare experience requires easy integrations, accurate executions across inventory, labor, and space, automated compliance with regulations and standards, and superior fulfillment results including on-time shipping and inventory accuracy rates of 99.9%.

Personal Fulfillment:

The Jay Group understands the importance of a conversation. As a family-owned and operated logistics firm since 1965, The Jay Group has built its reputation on personal service. At The Jay Group, you’ll work directly with our experienced executive team.

The Jay Group is proud to work with manufacturers of:

Quality Controls:

Since the medical and healthcare industry is closely regulated by the Food and Drug Administration (FDA) and other agencies, companies need to be confident that their fulfillment provider understands how to handle, store, pack, ship, and track medical and health care products using procedures that comply with government standards.

At The Jay Group, fulfillment and contract packaging services are performed following Current Good Manufacturing Practices (CGMP) in FDA registered and climate controlled facilities.

Strategically Located:

Products shipped from The Jay Group’s east coast fulfillment facilities, strategically located in Lancaster, PA, can reach more than 77% of the US in 3 days (ground shipping).

Medical and Healthcare Product Specialty Packaging:

To help clients further reduce costs (both processing and transportation) and time to market, The Jay Group also offers contract packing services like co-branding, co-packing, re-packing point of purchase (POP) /point of sale (POS) display design and build, display reconfiguration, kitting, collation, shrink wrapping, banding, labeling and over-labeling, retail cartoning, light assembly, and quality control inspection and re-work services.

Customer Care Services:

In addition to fulfillment  and specialty packaging services, The Jay Group’s Contact Center provides 24/7/365 outsourced customer care solutions for medical and healthcare manufacturers and brands that increase customer satisfaction, loyalty, and ultimately sales. Experienced agents meet the highest quality control standards when managing orders, resolving issues, and providing technical support to consumers. The Contact Center also utilizes the latest multichannel technology to offer the best service through each customer’s preferred platform (email, chat, text, and social media).

Customized Solutions Deliver Results:

By offering all aspects of fulfillment, customer care, and integrated support services, The Jay Group creates effective and cost efficient solutions to exceed client’s operational and customer satisfaction goals.

Fulfillment & Specialty Packaging Services Include:

  • Custom Designed Fulfillment and Packaging Solutions
  • Quality Control Services
  • FDA Registered Facilities
  • Temperature Controlled Storage
  • Inventory Valuation and Management Services (LIFO, FIFO, or FEFO)
  • Expiration Date Tracking
  • Lot Code Tracking
  • Real-time Reporting and Analytics Platform
  • Easy Integrations with Shopify, WooCommerce, & more!
  • Automation
  • Complete Order Management
  • Secured Storage for High Value Inventory
  • Warehousing and Distribution Services
  • Wholesale and Retail Distribution (B2B Support Services)
  • International Distribution
  • Lot Controlled Distribution
  • Same Day Shipping
  • Auto-Ship/ Continuity
  • Custom Branded Packing Slips
  • Returns Processing and Reverse Logistics
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