06/11/26: Know a Brand That Needs Better Fulfillment? Refer a brand & get Rewarded

Business Intelligence & Logistics Technology

We invest in technology so your orders are fulfilled accurately from start to finish, in compliance with regulations and efficiently for your business. Our systems connect with your platform, from orders to supply chain management to forecasting.

Warehouse workstation running fulfillment software

Fulfillment Software That Gets You Ahead

Jay Group delivers order accuracy and on-time shipping rates of 99.9%. That comes from pairing hard work with the right fulfillment software, and it scales as your business grows.

Manhattan WMS

Our warehouse management system gives us:

  • Labor management to increase productivity
  • Slotting optimization to shorten the fulfillment process
  • Order streaming to manage product effectively
  • Unified control to see and adjust every step of the process

Learn about Manhattan WMS

Order Management Integration

Our WMS integrates with the order management system your business already uses. Developers can also connect custom systems directly through the Jay Group Logistics API (see the public documentation). That lets us support the full life cycle of every order, across ecommerce stores, marketplaces and retail. See our order management system

Real-Time Business Intelligence

Jay Group uses Qlik Sense dashboards to turn your fulfillment data into clear, interactive views:

  • Customized, real-time views of the metrics that matter to you
  • Actionable insights, including order profiles, market basket analysis, inventory details and parcel status
  • Trend and forecast reporting for better planning
Business intelligence dashboard with real-time fulfillment metrics

Integrations

Connect your storefronts, marketplaces and carriers. View our technology partners.

Frequently Asked Questions

What is 3PL technology?

3PL technology is the software that runs fulfillment: a warehouse management system (WMS) to receive, store, pick and ship; an order management system (OMS) to route orders; integrations with stores and marketplaces; and a portal where brands see inventory and orders.

What warehouse management system does Jay Group use?

Jay Group runs Manhattan Associates WMS, a leader in the Gartner Magic Quadrant for warehouse management systems, at every facility.

Can I see my inventory in real time?

Yes. Jay Group’s client portal shows live inventory, order status and reports, including lot, expiration and serial number tracking.

Which platforms does Jay Group integrate with?

Shopify, Amazon, eBay, Etsy, Walmart and Wayfair, among others, plus retail and wholesale partners through SPS Commerce EDI.

How does Jay Group protect my data?

Jay Group is ISO/IEC 27001 certified for information security and uses PCI-compliant systems for payment and sensitive customer data.

Contact Us

Fulfillment decisions shouldn’t be based on assumptions. Let’s talk through your challenges & have a straightforward conversation about whether Jay Group is the right fit for your business right now – no pressure, just clarity.