Order Management
The Jay Group’s contact center staff works with each client on an individual basis. Following an intensive training process, The Jay Group team follows outlined guidelines through each customer interaction, thus acting as a true extension of your company and brand.
Our cost effective staffing models allow you to choose from dedicated, shared, or blended environments. In addition, our trained staff welcomes the opportunity to assist you in increasing your Average Order Volume (AOV) through up selling and cross selling programs.
Benefits of Partnering with The Jay Group
Real Time Reporting and Transparency
Remote access to our real time reports enable full transparency and utilization of the crucial data that runs your business.
Speak To Your Customers
Stay connected to your customers through our full access software system interface.
Payment Card Industry (PCI) Compliant
The Jay Group offers full PCI compliant services to assure the maximum security for your customers’ data.